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The Trusted Advisor By David H. Maister, Charles H. Green, Robert M. Galford Cover Image
The Trusted Advisor (Paperback)
By David H. Maister, Charles H. Green, Robert M. Galford
$17.99
ITIL Foundation, ITIL 4 Edition (ITIL 4 Foundation) By AXELOS Cover Image
ITIL Foundation, ITIL 4 Edition (ITIL 4 Foundation) (Paperback)
By AXELOS
$78.75
Fish!: A Proven Way to Boost Morale and Improve Results By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard Cover Image
Fish!: A Proven Way to Boost Morale and Improve Results (Hardcover)
By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard
$26.00
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A) By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by) Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A) (Hardcover)
By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by)
$24.99
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Hardcover)
By Thomas Lah, J. B. Wood
$29.95
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential By Thomas Lah, J. B. Wood Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Paperback)
By Thomas Lah, J. B. Wood
$25.95
Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)
By Donald Miller
$24.99
The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You By Pamela Slim Cover Image
The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You (Hardcover)
By Pamela Slim
$26.00
Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life By David Brownlee Cover Image
Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life (Paperback)
By David Brownlee
$17.95
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip By Barry Barnes, PhD, John Perry Barlow (Foreword by) Cover Image
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip (Paperback)
By Barry Barnes, PhD, John Perry Barlow (Foreword by)
$17.99
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life By Dennis Snow Cover Image
Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life (Hardcover)
By Dennis Snow
$19.95
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Hardcover)
By Horst Schulze, Dean Merrill (With)
$26.99
Customer Centricity: Focus on the Right Customers for Strategic Advantage By Peter Fader Cover Image
Customer Centricity: Focus on the Right Customers for Strategic Advantage (Paperback)
By Peter Fader
$17.99
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business By Pat Flynn Cover Image
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business (Hardcover)
By Pat Flynn
$24.99
The Referral of a Lifetime: Never Make a Cold Call Again! (The Ken Blanchard Series - Simple Truths Uplifting the Value of People in Organizations #10) By Tim Templeton, Ken Blanchard (Foreword by) Cover Image
The Referral of a Lifetime: Never Make a Cold Call Again! (The Ken Blanchard Series - Simple Truths Uplifting the Value of People in Organizations #10) (Paperback)
By Tim Templeton, Ken Blanchard (Foreword by)
$22.95
Converted: The Data-Driven Way to Win Customers' Hearts By Neil Hoyne Cover Image
Converted: The Data-Driven Way to Win Customers' Hearts (Hardcover)
By Neil Hoyne
$27.00
Empathy in Action: How to Deliver Great Customer Experiences at Scale By Tony Bates, Natalie Petouhoff Cover Image
Empathy in Action: How to Deliver Great Customer Experiences at Scale (Hardcover)
By Tony Bates, Natalie Petouhoff
$32.00
Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life By Jeff Henderson Cover Image
Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life (Hardcover)
By Jeff Henderson
$22.99

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