Thank you for your purchase at https://www.ottobookstore.com operated by Iskat Holdings LLC dba The Otto Bookstore.
In order to be eligible for a refund, you must return the product within 30 calendar days of your purchase. The product must be returned in its original packaging (if applicable) and may not be used or damaged. An original receipt or proof of purchase must accompany the product.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. The assessment of a product's condition will be at the sole discretion of our staff. Refunds issued on credit card payments may take 5 to 10 business days for a refund to show up on your credit card statement.
Items from our sale table, sale carts, or other similarly discounted items are not eligible for return.
If anything is unclear or you have more questions, feel free to contact us at firstname.lastname@example.org or at (570) 326-5764.